Refund policy
Returns
We want you to love your order! If you are not fully satisfied, you may request a return within 14 days of receiving your item. To be eligible, your item must be unused, unwashed, and in the same condition that you received it, with tags still attached.
Non-returnable items:
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Digital products (e-books, downloads, playlists, card decks)
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Gift cards
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Sale/clearance items
Exchanges
Need a different size or style? Reach out to us at keithlmcfarland@gmail.com and we’ll help you set up an exchange if stock is available.
Refunds
Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed back to your original payment method within 5–7 business days.
Shipping costs
Shipping fees are non-refundable. Customers are responsible for return shipping unless the item arrived damaged or defective.
Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, please contact us at [your support email] within 7 days of delivery so we can make it right.
Contact us
For any questions about returns or refunds, reach us at: keithlmcfarland@gmail.com.